Privacy policy

Vinogrande is committed to ensuring a quality service for all customers and website visitors, as well as aspects related to their privacy.

The website www.vinogrande.pt does not automatically collect any type of personal information from users who are not registered, thus allowing visitors to browse anonymously.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Vinogrande. Any hyperlinks to websites external to Vinogrande are not covered by this privacy statement.

This Privacy Policy regulates the possible collection and processing, namely consent, regarding personal data collected or provided by users in any part of the website www.vinogrande.pt, as well as the exercise of your rights in relation to this data, under the terms of the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016).


PERSONAL DATA

Any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity, is considered identifiable.

As a rule, we do not collect sensitive data. Whenever, in compliance with a legal obligation or voluntarily and on the initiative of the user, sensitive data is made available, we assume your explicit, free and unequivocal consent to process that information in relation to the purposes for which it was provided.


TYPE OF PERSONAL DATA COLLECTED

Vinogrande, within the scope of its activity, collects and processes personal data necessary for processing orders and communicating with Customers, processing information requests and possible complaints, as well as their respective use for direct marketing purposes, In this context, processing data such as: name, addresses, country, telephone number, taxpayer number, and email address.
The personal data collected is processed electronically and in strict compliance with personal data protection legislation, being stored in a specific database created for this purpose and which guarantees its security and confidentiality in accordance with information technology measures, technical and organizational forms accepted, in order to protect against loss, alteration, destruction, misuse in general or the collected data being used for a purpose other than that for which consent was given by the data subject.

If you wish to subscribe to the newsletter or are asked for more information, you will be presented with a personal data collection form.

If you complete any of the forms available for the purposes described above, we will consider your conscious, express and unequivocal consent for their activation and subsequent use to have been provided.


PURPOSES OF PROCESSING PERSONAL DATA

The purpose of processing personal data is to manage and process orders, communicate with Customers, process requests for information and any complaints.

From time to time, Vinogrande may use the contact information provided to provide information that it considers relevant, and the Data Holder is always permitted to stop receiving this type of information.


STORAGE TIME

The period of time during which data is stored and preserved varies according to the purpose for which the information is processed and according to any legal obligations and requirements that may be applicable, which require data to be kept for a period of time. Minimum.

Therefore, and whenever there is no specific legal obligation, the data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted.

We expressly remind you that at any time you can request the deletion of all your personal data from our databases. This request must be sent to the email contacto@vinogrande.pt


ACCESS, UPDATE, RECTIFICATION, OPPOSITION, LIMITATION, REMOVAL AND PORTABILITY OF PERSONAL DATA

Any request for access, update, rectification, opposition, limitation, removal, portability or non-subjection to automated individual decisions of personal data that may result in